Glossary

ACAS (Advisory, Conciliation and Arbitration Service)

A Crown non-departmental public body in the UK providing independent workplace advice, early conciliation, and statutory Codes of Practice on disciplinary and grievance procedures.

The Advisory, Conciliation and Arbitration Service (ACAS) is an independent, publicly funded body that works with employers and employees to improve workplace relationships and resolve employment disputes throughout Great Britain.

Key Functions of ACAS

  • Statutory Codes of Practice: ACAS issues authoritative guidance, most notably the ACAS Code of Practice on Disciplinary and Grievance Procedures. While not legally binding in itself, Employment Tribunals must take the Code into account and have the statutory power to adjust tribunal awards by up to 25% if an employer or employee unreasonably fails to comply with its provisions.
  • Mandatory Early Conciliation: Before an employee can submit a claim to an Employment Tribunal, they must first notify ACAS. ACAS offers free, confidential early conciliation to help parties settle the dispute without tribunal litigation.
  • Conciliation and Arbitration: Providing dispute resolution services during collective bargaining or industrial action between employers and trade unions.
  • Workplace Guidance: Best practice advice on contracts, flexible working, working hours, redundancy, and discrimination.

Relevance to Workplace Time Tracking and HR Software

Disciplinary proceedings involving alleged time theft (arbeitszeitbetrug), unrecorded absences, or disputed overtime require meticulous procedural fairness under the ACAS Code. Transparent, immutable digital time tracking records provide the objective factual evidence required to conduct fair investigations and disciplinary hearings in full compliance with ACAS recommendations.

Author
PlainStaff Editorial Team
Workforce Management Editorial Team
Updated on
Back to the glossary